top of page

Terms & Conditions

Terms of Service – IP Tec Solutions LLC

Welcome to IP Tec Solutions LLC (“we”, “our”, “us”). By accessing or using our website, booking services, or engaging with our IT support and consulting offerings, you agree to the following Terms of Service. Please read them carefully.

1. Scope of Services

IP Tec Solutions provides remote and onsite IT support, cybersecurity assessments, cloud management, and technical consulting for small businesses. The specific scope of services will be outlined in individual service plans or agreements.

2. Booking & Payment

  • All services must be booked in advance via our website or directly through email/phone.

  • Payment is due before or at the time of service, unless otherwise agreed upon in writing.

  • Monthly service plans are billed at the beginning of each billing cycle.

  • Late payments may incur a 5% late fee after 10 days.

3. Cancellation & Rescheduling

  • Appointments may be rescheduled with at least 24 hours' notice.

  • Cancellations made less than 24 hours before the appointment may result in a cancellation fee (up to 50% of the service fee).

  • Missed appointments without notice may forfeit prepaid services.

4. Client Responsibilities

Clients agree to:

  • Provide accurate and complete information regarding their systems and needs.

  • Maintain access credentials and respond to requests for remote or onsite access in a timely manner.

  • Use all services in compliance with applicable laws.

5. Service Limitations

  • We do not guarantee uninterrupted service or issue-free operations. While we strive for excellence, some issues may require vendor involvement or extended troubleshooting.

  • We are not responsible for third-party hardware/software malfunctions outside our control.

  • Data backups are the client’s responsibility unless explicitly included in the service agreement.

6. Confidentiality & Data Protection

  • Any information shared with us about your systems or business will be kept confidential and used only for service delivery.

  • We implement appropriate technical safeguards and follow cybersecurity best practices.

  • Refer to our Privacy Policy for more details on data use and protection.

7. Intellectual Property

All content, reports, and documentation provided by IP Tec Solutions remain our intellectual property unless otherwise agreed. Clients may use delivered materials for internal use only.

8. Termination

Either party may terminate ongoing services with 30 days' written notice. Refunds for prepaid services are not guaranteed but may be granted at our discretion based on service delivery.

9. Limitation of Liability

To the maximum extent permitted by law, IP Tec Solutions LLC shall not be liable for indirect, incidental, or consequential damages, including data loss or business interruption.

10. Governing Law

These Terms are governed by the laws of the State of [Your State], without regard to conflict of law principles.

11. Contact Us

If you have questions or concerns about these Terms, please contact:
📧 info@iptecsolutions.com

bottom of page